At Jenkins, we’re not satisfied until you’re satisfied. We will stand behind the manufacturer’s warranty and ensure you’re satisfied with both the product and the installation.

Selecting a warranty should not be a rushed decision. Take time to become knowledgeable on terms and language and then make a choice that aligns with your specific floor type, guarantees protection for many years and one that gives you peace of mind.


Warranties vary by flooring type, region and even lifestyle, so it is easy to get overwhelmed.  It’s important to understand what warranties cover. Some warranties provide five years of coverage while others provide lifetime coverage. You will also want to consider your lifestyle. For example, if you have pets and you want to purchase carpet, consider a warranty that covers pet stains.

These are the general types of coverage included in flooring warranties.

  • A wear warranty is the most common type of flooring warranty and covers foot traffic and use.
  • A manufacturing warranty covers defects made by the manufacturer and is separate from a retailer warranty.
  • Stain warranties are effective when you follow proper care and maintenance instructions to guarantee coverage.
  • Installation warranty that protects you from any installation mistakes will help guarantee the quality of workmanship is professional. You want to be confident that if you don’t love your new floor, a retailer will provide the fix at no service cost.

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