Frequently Asked Questions
Can I purchase right from your show room?
Can I special order product?
How can I check on the status of my order?
Jenkins Flooring strives to provide our customers with the most accurate information on product availability! Lead times on average can vary from 2 to 8 weeks depending on the supplier. If your purchase or project is time sensitive, it is strongly suggested you contact a flooring consultant to inquire about possible expedited shipping services or in stock options.
How long can you store my purchase?
This will depend on the season and the amount of product that needs to be stored. Please inquire with your flooring specialist.
What if my product arrives damaged?
Contact your flooring consultant and take photos.
Don’t see an answer to your question?
Please contact one of our branches and make a personal inquiry.